Privacy Policy

Just Online Bookkeeping ("we", "us", "our") is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose your personal information.

1. What Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and business details submitted via our contact form
• Financial and accounting data provided to us in the course of delivering bookkeeping services
• Technical data such as IP address, browser type, and pages visited (via cookies and analytics tools)

2. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide our bookkeeping services
• Process and lodge documents with the Australian Taxation Office (ATO) on your behalf
• Communicate with you about your account, deadlines, and relevant updates
• Improve our website and services

3. Disclosure of Information

We do not sell, rent, or trade your personal information. We may disclose your information to:

• The ATO and other government bodies as required by law
• Cloud accounting platforms (Xero, QuickBooks, MYOB) used to provide your services
• Our internal team on a need-to-know basis

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. We use secure, encrypted cloud platforms and restrict internal access to client data.

5. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. You can disable cookies in your browser settings, although this may affect site functionality.

6. Access and Correction

You have the right to access and correct personal information we hold about you. To make a request, please contact us at [email protected].

7. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Email: [email protected]
• Phone: 03 9117 7700
• Address: 226 Alexandra Parade East, Clifton Hill VIC 3068